Careers

DESCRIPTION

POSITION STATUS
Title: Back Office Receptionist
Status: Full Time

We are looking for an organized, detail-oriented, and hard-working individual with experience in customer service and administrative responsibilities.  This is a great experience for someone who has administrative skills, enjoys helping people, and is looking to grow professionally. Job responsibilities will include:

• Providing the highest level of customer service
• Take customer calls and provide accurate, satisfactory answers to their inquiries and concerns
• New patient intakes & scheduling patients
• Review patient accounts, providing updates and information
• Routing calls to the correct departments, as well as handling various other administrative tasks
• Effectively communicating with Physical Therapists, patients, and other team members
• Our company is rapidly expanding and there are many opportunities for advancement.

The candidate must enjoy helping others, as this is the main focus of our business.

Qualifications 

• Excellent verbal and written communication skills
• A great eye for detail
• The ability to multitask and work well with others on the team
• Comfortable working in fast-paced environments
• Phone skills, including familiarity with complex or multi-line phone systems
• Proficient in MS Word and Excel
• A patient and empathetic attitude